At Berns Garden Center, we believe every plant you take home should thrive for years to come. That’s why we offer one of the most comprehensive guarantees in the industry — backed by over 65 years of local horticultural expertise. Whether you’re planting a single perennial or designing a full landscape, our guarantee gives you peace of mind and the support of our knowledgeable team.
We Guarantee 100% of Your Purchase Price
Our Guarantee at a Glance
Two-Year Comprehensive Guarantee
Covers all Trees, Shrubs, and Perennials purchased with Berns Planting Mix OR planted by our Berns Planting Team.
One-Year Confidence Guarantee Covers all other Trees, Shrubs, and Perennials for one full year from the date of purchase.
60-Day Satisfaction Guarantee Covers annuals, vegetables, herbs, and tropicals for 60 days from the date of purchase.
One-Year Non-Plant Guarantee Covers tools, décor, pottery, and other non-living products for one full year from the date of purchase.
All guarantee claims require proof of purchase via a receipt or your Berns Bucks Club account. All credits are issued as store credit.
Why Choose Berns?
Our purpose of bringing plants into people’s lives means we prioritize plant health from the moment you walk into our garden center. We combine the best horticultural practices with expert planting advice and quality soil amendments to give your plants the best start possible.
How to Claim Your Guarantee
- Keep Your Receipt - Or ensure your purchase is tied to your Berns Bucks Club account.
- Bring the Plant – Along with your proof of purchase to either Berns location.
- Assessment & Credit – Our team will review your claim and issue store credit.
We do not issue cash refunds under any circumstances.
Planting & Care Tips for Success
For best results and full coverage under our two year guarantee:
Plant with Berns Planting Mix to improve solid structure and drainage.
Water deeply and regularly during the first year after planting.
Check soil moisture near the root zone, especially in hot or windy weather.
Adjust water frequency based on seasonal and environmental factors.
